2/15/2024 0 Comments Slack status ioWe only do these essential maintenance tasks when absolutely necessary, and always give at least 48 hours notice. Some of our database clusters need to be restarted while we perform an important database change.Ĭustomer trust, data security, and availability are critical to everything we do at Intercom. Customers using our US/Australian data hosting regions will not be impacted. This only impacts customers using our European data hosting region. Between 21:30 UTC and 21:45 UTC, all customers in our European hosted data region will experience a brief one to five minute interruption to all features.ĭuring the maintenance window, Intercom features will be degraded or unavailable for up to five minutes.
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